Let's get Creative on how we Welcome our Visitors

CEO Update
In May the City of Fremantle Finance, Policy, Operations and Legislation Committee requested a report back to Council which further investigates the long-term location and future operational model of the Fremantle Visitors Centre.

Our Fremantle Chamber of Commerce (FCC) Tourism Committee are passionate about looking ahead to find creative solutions as to how this new model could better welcome our visitors to the City and provide for a uniquely Fremantle experience.

The FCC Tourism Committee is an industry collective body representing the interests of Fremantle Chamber of Commerce tourism sector membership base - including leaders from The Esplanade Hotel by Rydges, Fremantle City Tours, Fremantle Markets, Fremantle Prison, Kailis, The Left Bank, Quality Suites, Rottnest Express, Rottnest Island Authority and the WA Maritime Museum.

The Committee believes the visitors centre is an essential part of creating a positive experience for visitor arrival, and together with appropriate wayfinding throughout the City, sets the tone for locals and visitors to understand and engage with Fremantle’s soul and spirit.

We were so pleased to have City of Fremantle’s Jay Ellis, Manager Customer Service and Visitor Information present to Committee last night. The willingness of the City to consider the opportunity for a creative long-term plan, staff famils and collateral, product displays or exhibitions from local businesses was re-assuring. We look forward to seeing how the ideas progress over the next few months.

It is wonderful to see the difference that our combined voice can make in the planning for Pipes for Fremantle, the City’s review of the Visitor’s Centre and the push for balance in reporting around investment opportunities in the City.

As our AGM approaches I encourage you to think about your membership, what voice you would like to have in decisions relating to Fremantle and to put yourself forward for our Committees and Think Tanks.

Please continue to email me directly to register your interest in these discussions or if you would like to join up as members to nominate for our Small Business and Retail, Tourism or Development and Infrastructure Committees at the AGM.

We will welcome our new members with a business after hours speed networking event at the Tradewinds Hotel on Thursday 29 August at 5.30pm. I so hope you can join us in this fun event while we very quickly get some personal insight into both our newest members, and our old hands. Book here.  Members are free and guests are $15.

I also encourage you to get the most out of your membership. Our Set the Month in Motion Cyber-Security Podcast Forum, supported by the City of  Fremantle, was at capacity yesterday with a very engaged group of local businesses put their questions to the Godfather of Cyber-Security and our other esteemed banking and risk panel of experts. The greatest learning from this event is the impact of our staff and teams on protecting our online assets – quoted as our greatest asset, but weakest link in the war against online risk. You can listen our Podcast Forums on any podcast app from Apple Podcast to Spotify.

Speaking of listening, we are really pleased to partner with our Chamber members Pirate88 Radio Fremantle to bring you a weekly discussion on Doing Business in Fremantle. You can tune in tomorrow at 10am, or Monday at 4pm to hear my interview.

As always we can only continue to do this work with your support.  Email Luke to sign up today.

Danicia

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